Credit Team

Our Credit team assists with the debt management for commercial and consumer customer accounts. The primary role of the Credit Team is to manage the accounts receivable portfolio and to maintain accounts receivable processes to ensure accurate customer account information, financial transactions and expedite receipt of payments.

To contact the Credit Team, email [email protected].

Our Credit Team is responsible for:

• Mitigation of financial risk through credit management procedures
• Collection of service user and trade customer debts
• Statements, miscellaneous invoicing and billing of fortnightly subscriptions such as Board, Accommodation and Transport
• Fostering close working relationships with our Customers and their Financial Administrators

Banking Services team

Our Banking Services Team is responsible for managing Endeavour Foundation and Community Solutions Group bank accounts and reconciliations. We also process some payments going out of the bank accounts such as bank and merchant fees.

Bank reconciliations are completed daily ensuring all payments have been processed to the correct account and our financial system matches what has come in and gone out of our bank accounts.

To contact the Banking Services Team, email [email protected].

Our Banking Services Team is responsible for:

• Coding remittance advice for quick searches for payment processing and auditing requirements.
• Processing and allocating payments received into DAX.
• Branch receipting (cash and EFTPOS payments from our Business Solution sites).
• Responding to internal and external queries.
• Unallocated payment reporting.
• Bank reconciliation.

Accounts Payable Team

Our Accounts Payable team help you purchase goods or services on behalf of Endeavour Foundation. We ensure timely and accurate processing of invoices so our suppliers can be paid on time.

To contact Accounts Payable, email [email protected].

Our Accounts Payable team are also responsible for:

• Processing and reimbursement of Staff Expense Claims
• Processing and reimbursement of Site Petty Cash Claims
• Corporate Card Reconciliation and Processing
• New Supplier Set Ups within our Accounting Systems
• Completion of Supplier Credit Account Applications
• Maintaining accurate Creditor data within our Accounting Systems