We Grow Our Impact

• Leading practice through tailored supports and contemporary service offerings.

• Reducing harm through improving processes that prioritise the safety and wellbeing of people we support.

• Building capability through best-practice training, mentorship and resources.

We Lead Practice

• Implementing service delivery processes that reflect best practices.

• Elevating the voice of people with disability by working collaboratively with people we support and employees.

• Informing and influencing policy and procedure around disability practices.

• Developing and implementing contemporary programs, tailored to people we support (e.g. Thrive and Virtual Reality (VR) simulations).

We Reduce Harm

• Championing the delivery of person-centered practices.

• Establishing innovative and contemporary processes based on research to establish best practice.

• Conducting risk assessments and incident analysis to identify areas of improvement.

We Build Capability

• Working closely with the Learning and Development team to deliver tailored training to employees.

• Developing resources to assist in best-practice service delivery.

• Providing training on supporting people with complex needs.

• Planning and conducting innovative service trials that respond to client needs and new technologies.