Worker Screening Requirements

When you work or volunteer with Endeavour Foundation, there are certain worker screening requirements you must complete to commence and continue working with us. These vary depending on your role and the state you work in. There are three main types of worker screening checks you need to be aware of:

National Police Checks

All employees need to undertake a National Police Check before they start working at Endeavour Foundation.

Some of our sites require your Police Check to be renewed on a regular basis (every 1-3 years). If this applies to you, we will let you know before your Police Check is due to be updated and send you an application to complete a new one.

NDIS Checks

The NDIS Worker Screening Check is an assessment of whether someone who is looking to work with people with disability poses a risk to them. The assessment determines if a person is cleared or excluded from working in certain roles.

If your role requires an NDIS Check, you will only be able to perform this role if your NDIS check has been cleared.

We maintain a register of which roles require these checks based on work performed or type of position. If you are unsure of your Worker Screening requirements, please reach out to us via the #TeamPossible Support Hub, email us at [email protected] or reach out to your manager.

Working with Children / Blue Card Checks

These are state-based checks required for employees and volunteers who are working with people under the age of 18, and determine whether a person is cleared or excluded from working with children in certain roles.

Roles that require a NDIS check also require a Working with Children Check or Blue Card. For instructions on how to submit your application, please read the instructions for your relevant state under Resources at the bottom of this page.

FAQs

How do I renew my checks and clearances?

Instructions on how to renew are below. Please ensure to open the instructions relevant to the state you are working in.

How do I know what clearances I need?

You can view your role requirements as per your Success Profile. If you are still unsure, you can reach out to People Services via [email protected] to find out what your role requirements are.

Who pays for the clearances?

Employees are required to pay for their own clearances. You can claim this on back on tax at the end of the financial year.

What information do I need to lodge an application?

If you do not have a TMR account you will need to create one. You will require four original identity documents (not photos or scanned documents). For example: Australian Driver Licence, Australian Passport, Medicare Card and Utility Bill (Gas, water, phone etc) to register your account successfully.

Your driver’s licence photo must not be more than 5 years old. If you try to submit your application with an old photo, the department will not let you progress with your application.

You will need to choose the right employer, so your application is linked with our organisation

Under Assessment Details (3) Please choose the area of service delivery that relates to your position best – If you feel there is not one that suits your position please select the last option – Another Service Prescribed by regulation.

Under Employer Details (5) You must enter the employer number of the entity you work for

Endeavour Foundation – 4-3LLO-1490 (ABN 80009670704)

Community Solutions – 4-3LLK-1944 (ABN 47209006415)

I live in one state, but work in another. What clearances do I need?

You will need to get the clearance relevant to the state you are working in. For example, if you reside in New South Wales, but work in Queensland, you will need a Blue Card rather than a Working with Children Check.

What if I don’t submit my renewal?

If you do not submit your renewal before your clearances expire, your employment with Endeavour may be suspended until you have renewed your clearances.

Who can I contact for support?

For help with your application, please reach out to the department directly via the numbers provided below.

If you are unsure of your role requirements, please contact [email protected] or on 07 3900 5460.

What do I do after my application has been submitted?

If applying for your NDIS Worker Screening Clearance, People Services will need to verify your employment before your application is processed. Applications are verified every Monday, so if your application has not been verified you will need to lodge a ticket via the #TeamPossible Support Hub, or email [email protected] as soon as possible to ensure that your application does not get cancelled.

Once your NDIS Application has been verified in our Portal, you will not need to update us with any changes to your Worker Screening, we will update this for you. If you live in Queensland, you do not need to let us know if you have updated your Blue Card, we will monitor this for you and update your information as required.

You will need to notify us of your Working with Children Check outcome once you have received it. You can send this through to People Experience via the #TeamPossible Support Hub or email [email protected].

If you continue to receive reminders about your clearances after you have submitted your renewal, please contact us through the #TeamPossible Support Hub or email [email protected].

I have submitted my renewal, but I keep receiving reminders, what do I do?

Please email a copy of your renewal to [email protected] to ensure that we have your details up to date.