Practice, Quality and Impact

Our Practice, Quality and Impact page is the hub for maintaining excellence in our services. Here, you'll find resources, guidelines, and initiatives aimed at enhancing quality, efficiency, and satisfaction. From best practices to performance metrics, we're dedicated to continuous improvement and ensuring that we deliver the highest standards of care.

Women in the kitchen with the help of support worker learning to cook.

Innovation and Impact

Our Innovation and Impact team is dedicated to highlighting the exceptional experiences designed for people we support. Take a look at some of our initiatives, including Thrive Learning, Virtual Reality, EF Connect and more!

Complex Support

We are experts in disability services, positive behaviour support, social work, and practice improvement.

Quality and Practice Improvement

We provide guidance and support for implementing person-centered practices.

News

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News

The Client Advisory Group is live!

Apr 28, 2025

The Client Advisory Group represent people we support across Work, Home and Community. Members provide valuable feedback and guidance on our services and policies.

Resources

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QD 8004 Advocacy – Easy Read

Advocacy, Document Management System

Easy read about how we can help you to speak…

User Guide for Microsoft Teams meetings – Easy Read

Advocacy

Easy Read What is the Client Advisory Group

Advocacy