People we support and their human rights are at the heart of all we do. We are committed to continuously improving of the quality and safety of our person-centred services and encourage feedback from anyone connected with our services including employees.
The updated resources below support this commitment and help us nurture positive, trusting, and ongoing partnerships with people in our services.
We encourage you to familiarise yourself with the resources and the various options for giving feedback or making a complaint detailed on our website’s Feedback page.
Let’s stay connected!
By fostering a collaborative partnership with people we support, families and carers, we can drive mutual success and achieve great things. Let’s stay connected!
That’s why we have created a new list of key contacts, designed to enhance connectivity with the people we support, families, and carers. Please share it far and wide!
You can download the key contacts here or find it on the Quicklinks page on the intranet.
This is a working document, continually evolving to meet the needs of our stakeholders. Your input is invaluable in ensuring its accuracy and comprehensiveness.
Resources
- QD 8006 Quality, safety and you booklet
- QD 8005 Quality, safety and you Easy Read
- QF 5402.08 Feedback and Complaints are OK Easy Read
- QF 5402.07 Feedback and Complaints are OK Flyer
- Let’s stay connected list of key contacts
These resources are being shared with families, carers and people we support through the monthly Connections newsletter, via direct email and as part of our bi-annual stakeholder service meetings.
For feedback on these communication assets please email [email protected]
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