We have changed our employee assistance program (EAP) from Benestar to Converge International, effective 1 July 2024.
Creating a safe work environment for everyone is a core part of our strategy. Workplace safety and wellbeing is where you are physically and mentally safe and can do your best work. To support this, our EAP will now also be managed by the Workplace Health and Safety Team.
Why have we changed?
The decision to change to Converge International was made after receiving staff feedback and a careful review of EAP services available.
We believe these changes will improve the benefits and resources available to you.
About Converge International
Converge International, the world’s largest provider and specialist in counselling and support for people with disability, aligns with our dedication to your wellbeing. They offer a wide range of resources and support to help you manage work-life stresses, mental health, and personal challenges.
Visit our Employee Assistance Program intranet page for more information, Q&As and resources to assist you.
Supporting You with the Transition
We understand that transitions can be difficult, and we are here to support you every step of the way. If you are currently receiving services through Benestar, you can continue your sessions until 30 August 2024. After that, Benestar will discuss your options and transition your support to Converge International if necessary.
From 1 July 2024 all employees and their immediate family can make an appointment to speak with a Converge International counsellor by calling 1300 OUR EAP (1300 687 327), or by visiting convergeinternational.com.au to book an appointment online or access their Live Chat service.
All employees must use the Endeavour Foundation code ENFOEAP to book an appointment online or use the Converge International app. This code confirms you are an employee of Endeavour Foundation, Community Solutions or BRACE.
Any new contact with Benestar after 30 June 2024 will be redirected to Converge International for support.
Information Sessions
To learn more about the service, you can attend a Converge International free information session throughout July:
Employee Info Sessions
Tue 02 July: 1:00 – 1:30pm
Thu 11 July: 1:30 – 2:00pm
Leader Info Sessions
Wed 03 July: 10:00 – 10:30am
Wed 10 July: 11:00 – 11:30am
Your wellbeing matters, and we’re committed to providing you with the support you need. Direct any questions or feedback about the change or Converge International to the Workplace Health and Safety Team by emailing [email protected]
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