Counselling and Support
| Organisation | Description | Contact | Website |
|---|---|---|---|
| 1800RESPECT | 24-hour national sexual assault, family and domestic violence counselling service for people who have experienced, or are at risk of, family and domestic violence and/or sexual assault. | 1800 737 732 | visit website |
| Lifeline | Puts you in contact with a crisis service in your state. This service is for anyone across Australia experiencing a personal crisis or contemplating suicide. | 13 11 14 | visit website |
| Men’s Referral Service | Provides free, anonymous, and confidential telephone counselling, information, and referrals to men to assist them to take action to stop using violent and controlling behaviour. | 1300 766 491 | visit website |
| Mensline Australia | Supports men and boys who are dealing with family and relationship difficulties. 24/7 telephone and online support. | 1300 789 978 | visit website |
| Kids Helpline | Free, private and confidential, telephone and online counselling service specifically for young people aged between five and 25. | 1800 551 800 | visit website |
| Relationships Australia | Support groups and counselling on relationships, and for abusive and abused partners. | 1300 364 277 | visit website |
| Sikh Helpline Australia | Confidential support service for those in the Sikh community where anyone can get help, advice, counselling and information on various personal and professional issues. | 0401 401 040 | visit website |
| Suicide Call Back Service | Confidential support service for those in the Sikh community where anyone can get help, advice, counselling and information on various personal and professional issues. | 1300 659 467 | visit website |
| Australian Childhood Foundation | Counselling for children and young people affected by abuse | 1300 381 581 | visit website |
| Blue Knot Foundation | Telephone counselling for adult survivors of childhood trauma, their friends, family and the health care professionals who support them. | 1300 657 380 Service available between 9am – 5pm or email | visit website |
| National Disability Abuse and Neglect Hotline | An Australia-wide telephone hotline for reporting abuse and neglect of people with disability. | 1800 880 052 | visit website |
| Open Arms | Australian Defence Forces Veterans and Families Support line. | 1800 011 046 | visit website |
Mental Health Support Services and Websites
| Organisation | Description | Contact | Website |
|---|---|---|---|
| RUOk? | This is not a support service; however, they do have resources to empower everyone to meaningfully connect with the people around them and start a conversation. | visit website | |
| SANE Australia | SANE is for people with recurring, persistent or complex mental health issues and trauma, and for their families, friends and communities. | 1800 187 263 | visit website |
| Black Dog Institute | The only medical research institute in Australia to investigate mental health across the lifespan, our aim is to create a mentally healthier world for everyone. | visit website | |
| Headspace | There are many ways we can support you in your mental health and wellbeing, and to help you navigate life’s challenges. Choose the support pathway that works best for you. | 1800 650 850 | visit website |
| Reach Out | Online mental health service for young people and their parents in Australia. | visit website | |
| Beyond Blue | We provide information and support for anxiety, depression and suicide prevention for everyone in Australia. | 1300 224 636 | visit website |
Domestic Violence Support
| Organisation | Description | Contact | Website |
|---|---|---|---|
| ACT | Domestic Violence Crisis Service | (02) 6280 0900 | visit website |
| NSW | Domestic Violence Line | 1800 656 463 | |
| QLD | DV Connect | 1800 811 811 | visit website |
| VIC | Safe Steps Family Violence Response Centre | 1800 015 188 | visit website |
Accommodation Support Services
| Organisation | Description | Contact | Website |
|---|---|---|---|
| Mission Australia – Accommodation Services | For referrals to Mission Australia’s accommodation services in Queensland. Services are available around Australia. | 1800 474 753 | visit website |
Deaf and English Second Language Support Services
| Organisation | Description | Contact | Website |
|---|---|---|---|
| National Relay Services | For callers who are deaf or have hearing or speech impairment. | TTY/Voice Calls: 13 36 77 Speak and Listen: 1300 555 727 Ask the receiver to contact 1800 RESPECT (737 732) |
|
| Internet Relay Users | Visit the National Relay Service website | visit website | |
| Translating & Interpreting Service | Gain free access to a telephone or on-site interpreter in your own language. Immediate phone interpreting is available 24 hours, every day of the year. | 13 14 50 | visit website |
Aboriginal and Torres Strait Islander Support Services
| Organisation | Description | Contact | Website |
|---|---|---|---|
| 13Yarn | 13YARN [Thirteen YARN] is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal and Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, seven days a week. | 13 92 76 | visit website |
| Aboriginal Family Domestic Violence Hotline | Victims Services has a dedicated contact line for Aboriginal victims of crime who want information on their rights, how to access counselling and financial assistance. | 1800 019 123 | |
| The National Indigenous Postvention Service | After suicide support for family, friends and survivors. | 1800 805 801 | visit website |
| Brother to Brother | Brother to Brother is a 24-hour crisis line for Aboriginal and Torres Strait Islander men of all ages established to provide extra support during the coronavirus (COVID-19) pandemic. | 24-hour crisis line: 1800 435 799 | visit website |
LGBTIQA+ Support Services
| Organisation | Description | Contact | Website |
|---|---|---|---|
| QLife | Anonymous and free LGBTIQA+ daily peer support (3pm–midnight) | 1800 184 527 | visit website |
| Safe Relationships Project | Provides men and women who are experiencing domestic violence in same sex relationships with support, advocacy, referral and legal information. | 1800 244 481 | visit website |
| National Police Assistance Line | Some police stations have an LGBTIQA+ liaison officer (known as GLLO/gay and lesbian liaison officer). | 13 14 44 | |
| Another Closet | Online resource with information and referral details on LGBTIQA+ domestic and family violence. Includes information for supporting a friend or family member. | 1800 656 463 | visit website |
| The Gender Centre | The Gender Centre offers a wide range of services to transgender and gender diverse people, their partners, families and friends. | 02 9519 7599 | visit website |
| OII Australia – Intersex Australia | Promoting human rights and bodily autonomy for intersex people, and providing information, education and peer support. | 0418 356 131 | visit website |
Domestic Violence Support Mobile Phone Applications
| Organisation | Description | Contact | Website |
|---|---|---|---|
| Penda | Penda is a free, national app with legal, financial, and personal safety information and referrals for women who have experienced domestic and family violence. Domestic violence service apps should only be downloaded if you have safe, secure control and access to your phone | ||
| Daisy | Daisy is an app developed to connect people experiencing violence or abuse to services in their local area. The app includes safety features to help protect your privacy. However, domestic violence service apps are only recommended to those who have safe and secure access to their phone. | 1800 737 732 | visit website |
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