Leader Education and Development

Great leaders and aspiring leaders never stop learning or developing their skills. Here we outline the latest development and education opportunities available to you when you work with us.

Last updated: September 20, 2024
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Great leaders and aspiring leaders never stop learning or developing their skills. Here we outline the latest development and education opportunities available to you when you work with us.

Leadership Development Programs

If you are a middle leader and want to take part in one of leadership development programs click here to submit your expression of interest via Engage.

LevelContent
Frontline SupervisorsFormalise skills with a Certificate III in Individual Support (Disability).
Frontline LeadersDevelop essential management skills to support teams, collaborate across divisions and manage change.
Middle LeadersManage people, performance, and improve collaboration to lead organisation-wide changes.
Senior LeadershipFoster self-awareness to develop leadership skills, enhance communication abilities and contribute to a high-performance culture.
Executive LeadersFoster self-awareness to develop leadership skills, enhance communication abilities and contribute to a high-performance culture

Leader Guides

Our Leader Guides have been developed to support leaders to work positively with their teams, improve productivity and manage difficult situations effectively. These guides are full of key information, examples, methods and quick tips for managing leadership situations effectively.

Employee Engagement Surveys and Pulses

GuideDescription
How to Access your EES Report on CultureAmpAccessing your report and understanding results.

Feedback and Mediation

GuideDescription
Courageous ConversationsHold difficult conversations effectively.
Delivering FeedbackDeliver feedback that motivates and encourages.
Documenting ConversationsHow to document team conversations.
Employee Responses to FeedbackHow to provide effective employee feedback.
Facilitating MediationBring your team together to resolve concerns.
Fact FindingHow to find facts and investigate effectively.
Managing a GrievanceManage grievances effectively.

Hiring and Interviewing

GuideDescription
Behavioural Interview QuestionsExample questions for interviewing candidates.
Worker ScreeningA guide to completing a worker screening.
VolunteersManaging volunteers and their responsibilities.
My Recruitment PlusRecruitment requests in My Recruitment Plus
Fixed Term ContractsA guide to managing fixed term contracts

Performance Management

GuideDescription
Improving Performance Plans (IPP)When and how to use IPPs.
Managing Performance vs ConductManage individual performance in your team.
Stand DownsKnow our stand down requirements and provisions.
Mental Health AwarenessHow to manage your team’s mental health.

Rostered Hours and Breaks

GuideDescription
Contracted Hours and Roster ChangesHow to conduct a roster consultation.
Meal Breaks GuideA guide to employee breaks.

Annual Remuneration Review

For staff on an Individual Employment Contract

GuideDescription
2024 Annual Remuneration Review Guidelines – LeadersLeaders guide to understanding the annual remuneration process
2024 User Guide – eCompensationFull user guide – with instructions on how to complete the review
2024 One pager – eCompensationShortened user guide – with instructions on how to complete the review

Leader EDX Classes

We offer various Leader EDX classes to help you advance your skills and career with us.

Program One: Leader EDX Modules

This program offers information on various topics including:

  • workplace bullying
  • managing performance
  • delivering feedback
  • motivating your team
  • fostering great relationships.

Program Two: Leader EDX Masterclass

The program offers a choice of short modules that focus on everyday business essentials and practical topics, delivered by relevant experts and supported by our Leader Guides.

Resources

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