Our feedback and complaints process ensures people with disability and their support network can formally provide feedback about what is good or could be improved with our service or a complaint if there is a problem related to our service.
Submitting Complaints or Feedback
Anyone can submit feedback or a complaint about our services including employees, a person with disability, their family, guardian or support network and the general public.
This is part of our commitment to quality, safety and innovation of services for people we support. Read more about this commitment on ‘Our Commitments’ page or in the resources below:
For more information on our Feedback and Complaints process and assets to share with people we support, please see the resources section.